Our Services

OUR SERVICES


EXCHANGES & RETURNS

Returning your product because you changed your mind. Please return your item unused and in original condition (including all labels and tags intact) with proof of
purchase within 14 days, and we’ll give you an exchange or refund.
For online purchases, we'll refund the standard delivery charge if the full order is returned within 14 days unused and in original condition. All products are quality checked and date photographed prior to despatch.
  

TERMS & CONDITIONS

These terms and conditions apply to the use of this website (the "Website"). Please read these terms and conditions carefully. Your use of the Website is confirmation that you have understood and agreed to be bound by all of these terms and conditions. LV Interiors may suspend your use of this site immediately if you do not comply with these terms and conditions. The Website is communicated by and is the property of LV Interiors, and all the material on this Website is subject to copyright with all rights reserved.

USE OF THE WEBSITE
Users may not link any other website to the Website without obtaining the prior written consent of LV Interiors. Users must also not use the Website in a way which causes or may cause:
•    the Website or the service offered to be interrupted, damaged or impaired;
•    offence or detriment to any other person who uses the Website or any services offered;
•    LV Interiors, you or any other user of the Website to be in breach of applicable law or regulation; or
•    detriment to any person who supplies services to LV Interiors in connection with the Website.
Access to the Website is not open to persons resident in, or citizens of, any territory outside of the United Kingdom where to allow such access would require any registration, filing, application for any license or approval or other steps to be taken by LV Interiors in order to comply with local laws or other regulatory requirements in such overseas territory. We make no representation that any material contained on this Website is appropriate for any jurisdiction other than the United Kingdom. The server on which this Website is maintained is located in England and the information delivered via the site is deemed to have been delivered in England.

NO OFFER
The Website is for informational purposes only. Nothing in the Website should be construed as an offer, invitation or general solicitation to buy or sell any investments or securities, provide investment advisory services or to engage in any other transaction, and must not be relied upon in connection with any investment decision.

NO ADVICE
The information on the Website, including all opinions or other content, is not intended to and does not constitute financial, accounting, tax, legal, investment, consulting or other professional advice or services, but is for information purposes only.

DISCLAIMER
No warranty, condition or undertaking or term, either express or implied, is given that the information or opinions contained in this website are accurate, reliable or complete or as to the freedom of this site from defects, viruses, malicious programs or macro or as to the appropriateness of the content of the Website for any use which the recipient may choose to make of it. The information published on the Website is provided as a convenience to visitors and should be used for informational purposes only and is subject to change without notice. If you require additional information, you should contact appropriate LV Interiors personnel. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE USE TO WHICH YOU PUT THE WEBSITE AND ALL THE INFORMATION YOU OBTAIN FROM IT AND THAT ALL WARRANTIES, CONDITIONS, UNDERTAKINGS, REPRESENTATIONS AND TERMS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to the Website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any direct, special, consequential or indirect or punitive damages, losses, costs or expenses and any loss of profit incurred by you, whether arising in tort, contract or otherwise, and arising out of or in connection with your access to or use of, or inability to use, the Website or use of any material on the Website even if we have been advised of the possibility of such damage. In addition, no liability can be accepted by us in respect of any changes made to the content of this Website by unauthorised third parties. In addition, any software which may be offered by the site from time to time is downloaded at your own risk. If you are in any doubt as to the suitability of this software for your computer, it is recommended that you obtain specialist advice before downloading it. We provide no warranty that the Website will be available at any time. We will attempt to correct all faults as soon as we reasonably can. LV Interiors makes no representations or warranties in particular as to the accuracy, currency or completeness of any information contained on the Website and may change the information at any time without notice.

COPYRIGHT
The content of the Website is subject to copyright with all rights reserved. The copyright and all other rights in all of the material on the Website (including without limitation the screen displays, the content, the text, graphics and look and feel of the site) are owned by LV Interiors and its licensors. You may download or print out a hard copy of such individual pages and/or sections of the Website as you may reasonably require provided that this is for private, non-commercial or domestic use only and that you do not remove any copyright or other proprietary notices. Any downloading or other copying from the Website will not transfer title to any software or material to you. You may not reproduce (in whole or in part), transmit (by electronic means or otherwise), modify, link into or use for any public or commercial purpose the Website without our prior written permission. Any unauthorised reproduction or use of the Website or the information presented therein may be the subject of prosecution, particularly for infringement of copyright. Any rights not expressly granted in these terms are reserved.

LINKS TO EXTERNAL SITES
The Website may contain links to or from other websites over which LV Interiors has no control. These linked sites are for your convenience only and you access them at your own risk. We are not responsible for the content of any linked sites. We do not in any way endorse the linked sites. Links to the Website may not be included in any other website without the prior written consent of LV Interiors. We will not be responsible for the content of any advertising that may appear on our site nor for its compliance with any applicable laws or regulations.

SECURITY
You should be aware that the internet, being an open network, is not secure. If you choose to send any electronic communications to us by means of this Website, you do so at your own risk. We cannot guarantee that such communications will not be intercepted or changed or that they will reach the intended recipient safely.

NO REPRESENTATION OR WARRANTY
No representation, warranty or guarantee or any kind, express or implied, is given by LV Interiors.

CONTENT
While we use reasonable endeavours to obtain information from sources which we believe to be reliable and to ensure that the information on the Website is up to date and accurate, LV Interiors makes no representation or warranty that the information or opinions contained on the Website are accurate, reliable or complete. The information and opinions contained on the Website are provided by LV Interiors for personal use and for informational purposes only. You are solely liable for any use you may make of this information. LV Interiors makes no representation, warranty, condition, undertaking or term, whether express or implied, as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness or freedom from viruses of the content contained on the Website or that such content will be accurate, up to date, uninterrupted or error fee. Whilst we take every care to ensure that the standard of the Website remains high and to maintain the continuity of it, the internet is not always a stable medium and errors, omissions, interruptions of service and delays may occur at any time, for which LV Interiors accepts no responsibility.

CHANGES TO THE TERMS
Changes are periodically made to the information on the Website and to these terms and conditions and these changes will be incorporated in new editions of this site. LV Interiors reserves the right to alter or amend any information set out in the Website and these terms and conditions without notice. If you use the Website after LV Interiors has posted the changes, you will be bound by the new terms. You should therefore ensure that you read the terms and conditions each time you use the Website.

TRADEMARKS
LV Interiors does not give persons accessing the Website permission to use any trademark contained in the Website. Unauthorised use may constitute an infringement of the relevant owner's rights.

SEVERABILITY
If any part of these terms and conditions is, at any time, found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these terms and conditions. These terms and conditions shall be deemed amended by modifying or severing such part as necessary to render them valid, legal and enforceable whilst preserving their intent or, if that is not possible, by substituting another provision that is valid, legal and enforceable that gives equivalent effect to the parties intent. Any such invalid or unenforceable part or parts shall be severable from these terms and conditions in any other jurisdiction and the validity of the part(s) in question shall not be affected thereby.

ASSIGNMENT
You may not assign, sub-licence or otherwise transfer any of your rights under these terms and conditions.

GOVERNMENT LAW AND JURISDICTION
These terms and conditions, your use of the Website, and all matters connected with them (whether contractual or non-contractual) are governed by and shall be construed in accordance with the law of England and Wales and shall be subject to the exclusive jurisdiction of the English courts. If you access the Website from outside the UK you are responsible for ensuring compliance with any local laws relating to access.

COOKIES POLICY

UPDATED: JULY 19, 2018

LV Interiors ("us", "we", or "our") uses cookies on the www.lvinteriors.co.uk website (the "Service"). By using the Service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
What are cookies: Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

HOW LV INTERIORS USES COOKIES
When you use and access the Service, we may place a number of cookies files in your web browser.

WE USE COOKIE FOR THE FOLLOWING PURPOSES
To enable certain functions of the Service. To provide analytics. To store your preferences
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user's language preference on the Service.
Accounts-related cookies.We may use accounts-related cookies to authenticate users and prevent fraudulent use of user accounts. We may use these cookies to remember information that changes the way the Service behaves or looks, such as the "remember me" functionality.
Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

THIRD-PARTY COOKIES
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

WHAT ARE YOUR CHOICES REGERDING COOKIE
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
For any other web browser, please visit your web browser's official web pages. Where can you find more information about cookies.

YOU CAN LEARN MORE ABOUT COOKIES AND THE FOLLOWING THIRD-PARTY WEBSITES
AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/

PRIVACY POLICY

LV Interiors ("We") are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulation, the data controller is LV Interiors, 90 Crescent Road, London, N22 7RZ.
Information we may collect from you and the purpose of processing it we may collect the following information from customers:
Your name, address, email address, telephone number, financial and credit/debit card information, and personal descriptions. You may give us information about you by filling in forms on our website (www.lvinteriors.co.uk) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our website, subscribe to our service, place an order on our website, participate in discussion boards or other social media functions on our website, enter a competition, promotion, or survey and when you report a problem with our website. This information is processed so that we can facilitate purchasing and delivery of products by you from us and to keep you informed of those purchases.

We have identified the lawful basis for this purpose of processing as:
‘processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.’
If you do not provide us with the information we require to complete a transaction, then you will be unable to purchase our products.
The information may also be processed so that you can be notified of technical ‘how to use’ guidance and of potential safety information relating to our products. We have identified the lawful basis for this purpose of processing as:
‘processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.’

The information may also be processed so that we can provide you with information about goods or services we feel may interest you based on products that you have already purchased or enquired about. We have identified the lawful basis for this purpose of processing as: ‘the data subject has given consent to the processing of his or her personal data for one or more specific purposes.’ We will only conduct this marketing activity where you have specifically ‘opted-in’ to receive such marketing material. Even if you consent to this marketing activity, you have the right to withdraw that consent at any time. You can do this by clicking the ‘unsubscribe’ button in the email you, by writing to us at the address provided at the top of this privacy notice, or by completing a contact form on the ‘contact us’ page of our website.
In addition to the above, we may automatically collect the following information when you visit our website:
•    Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
•    information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
This information is processed for the purposes of:
•    administering our website and for internal operations, including troubleshooting;
•    improving our website to ensure that content is presented in the most effective manner for you and for your computer;
•    allowing you to participate in interactive features of our service;
•    keeping our website safe and secure.

We have identified the lawful basis for this purpose of processing as:
‘processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.’
The legitimate interest in processing this information comes from our requirement to having a functioning and secure website.
Disclosure of your information
We may share your information with the following third parties:
•    Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience].
•    Analytics and search engine providers that assist us in the improvement and optimisation of our website.

We may disclose your personal information to third parties:
•    In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
•    If LV Interiors or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
•    If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of LV Interiors, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Transfer to countries outside of the European Union
We confirm that no personal data will be transferred to countries outside of the European Union.
Your rights as data subjects
The General Data Protection Regulation provides data subjects certain rights relating to the processing of their personal data.
You may request from us access to the personal data we process concerning you through making a subject access request (or SAR).
You may request rectification of the personal data we process concerning you where it is incomplete or inaccurate.
You may request, subject to certain criteria, the erasure of the personal data we process concerning you.
You may request that we restrict the processing of personal data concerning you. Restriction means that we will only store the personal data and not further process it.
You have the right to object to your personal data being processed. If we receive such an objection, we will, where required under the General Data Protection Regulation stop processing your personal data. You have the right to data portability whereby we will provide you your personal data in a structured, commonly used and machine-readable format.
You can make a request expressing your rights by writing to us at the address above, or by using the contact form on our website.
Lodging a complaint with the Information Commissioner’s Office. If you feel that your personal data has been, or is being, processed in an inappropriate manner; or you feel that your rights, as described above have been infringed, you may lodge a complaint with the Information Commissioner’s Office (ICO). The ICO is the UK’s supervisory authority regarding data protection matters and has a responsibility to act on complaints made to it. You may lodge a complaint by visiting the website below or calling the ICO’s helpline on 0303 123 1113.
https://ico.org.uk/concerns/

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